Today, I’ll be talking about direct distribution channels, or direct sales channels, for SaaS businesses. As a reminder, there are two different categories of distribution channels: direct and indirect. A direct sales or distribution channel involves selling directly to a customer. When you charge them, it is your company name on their credit card statement […]
Direct Distribution Channels or Sales Channels Read More »
Net revenue retention (also known as the net retention rate or NRR) is a commonly used metric in SaaS companies to measure a combination of customer retention and upsell/cross-sell effectiveness with existing accounts. The net retention rate is expressed on a percentage scale relative to revenue. It is defined as follows: Net Retention Rate =
How Net Revenue Retention Can Make or Break Your SaaS Business Read More »
Facebook Twitter LinkedIn In this video, we’ll be talking about how to close the founder to CEO skill gap. Hi, my name is Victor Cheng. I’m an executive coach, founder of SaasCEO.com, and the author of the book Extreme Revenue Growth. Today, what I’ll be talking about is answering this one particular question: “What separates the founders
4 Skills Founder CEOs Must Improve [Video] Read More »
Being a CEO means you need to be constantly ahead of the curve, and in order to speed up the process, many leaders employ the help of SaaS coaching services to provide a clear path from one stage to another. This saves you the costly process of learning everything by trial and error. Below, I’ve
9 Top SaaS Coaching Services (Updated 2024) Read More »
An ideal customer profile, or ICP, defines the type of customer who is unusually well suited to buy your offering, have long-term retention, pay premium prices, be highly satisfied, and be very profitable for you. You’ll often see the ideal customer profile referenced by its abbreviation, ICP. You’ll also hear the term “buyer persona” used
3 Steps to an Ideal Customer Profile [SaaS] Read More »
The term “platform as a service,” or “PaaS,” refers to cloud computing services that rely on virtualization to provide application development and deployment platforms to companies. PaaS is one of the four basic cloud services, which also include infrastructure as a service (IaaS), function as a service (FaaS), and software as a service (SaaS). PaaS
Examples of PaaS Companies [Updated 2024] Read More »
