The Lie Called SaaS Demand Generation

Most well-established marketing departments in SaaS companies have one or more people in demand generation or “demand gen.” I have always hated this term because I think it completely misunderstands the purpose (and the limits) of marketing. You can not generate demand where none exists. You can only channel demand that inherently exists in a […]

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Assess, Decide, and Act Cycle

Over the last two years, I’ve been active in my local emergency response volunteer community. I’ve participated in several mass casualty training exercises (e.g., earthquakes, plane crashes, collapsed building structures). In several of those exercises, I had the opportunity to train in the role of incident commander (IC) and other leadership roles. It was a

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Why SaaS CFOs Are Essential

The topic of when, how, and why to hire your first CFO has come up not once, but three different times this week. Once a business crosses $2 million in sales, there is a strong need for a CFO. But the problem is that most businesses can’t afford the cost of a full-time CFO. Most

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Charlie Munger & Mental Models

Warren Buffett’s right-hand man is Charlie Munger. I’ve read transcripts from several of Munger’s speeches, and I really love the multidisciplinary way he approaches investment decisions. When he cites the idea of market niches as a way to build a durable competitive advantage, he borrows that concept from the field of ecology. In nature, it’s

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